Cigar Rawhide Brown Ottoman

$899

I understand this type of leather is supposed to scratch and “weather” over time but my ottoman already came with some character from the factory. This being th...  More
Thumbnail of Cigar Rawhide Brown Ottoman provided by Takayoshi - 1 of 2.
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Takayoshi K.
Verified Owner
2 weeks ago - Marietta, GA

Response From Article

Hi Takayoshi, We’re sorry to hear that your Cigar Ottoman arrived in this condition. This doesn’t sound up to the standards we set for ourselves or our products...  More
I understand leather will be a little different, but not that much . Waiting for response from customer service  
Thumbnail of Cigar Rawhide Brown Ottoman provided by Svetlana - 1 of 3.
Thumbnail of Cigar Rawhide Brown Ottoman provided by Svetlana - 2 of 3.
Thumbnail of Cigar Rawhide Brown Ottoman provided by Svetlana - 3 of 3.
Svetlana L.
Verified Owner
10 months ago - Chicopee, MA

Response From Article

Hello Svetlana. We're sorry to hear our Cigar Ottoman did not arrive according to your expectations. This shouldn't be happening and we will ensure our customer...  More
I figured there would be some kind of consistency but the cigar leather ottoman doesn’t match the cigar leather chair at all… yes I know that the colors can var...  More
Thumbnail of Cigar Rawhide Brown Ottoman provided by Stephen - 1 of 1.
Stephen W.
Verified Owner
10 months ago - Portland, OR

Response From Article

Hi Stephen, we're sorry to hear about your experience with the Cigar Rawhide Brown Ottoman. We're glad to see that our Customer Care team has been in touch with...  More
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